Esira
provide a wide range of support services to our customers. We can provide
the following services as a fixed term support solution or you can purchase
services on an ad-hoc basis, whatever best suits your needs:
Systems Administration
- Full system health check and documented results
- OS upgrade and patching
- Scheduled reporting of OS performance statistics
- Scheduled reporting of issues/problems detected and resolution
- Preparation and deployment of system back-ups
- Preparation and deployment of scripts
- Daily system checks
- System security
- Out of hours maintenance
- Task scheduling
Database Administration
- Full database health check and documented results
- Database upgrade and patching
- Scheduled reporting of database performance statistics
- Scheduled reporting of issues/problems detected and resolution
- Maintenance and gathering of database capacity planning data
- Preparation and deployment of database back-ups
- Preparation and deployment of scripts for scheduled database checks
- Daily database and environment checks
- Out of hours maintenance
- Task scheduling